Privacy Policy

Effective Date: 19th March 2024

Health Expedia ("we" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our platform for booking medical lab test bookings.

Information We Collect:

• Personal Information: When you use our platform, we may collect personal information such as your name, email address, phone number, and address.
• Health Information: We may collect health-related information that you provide to us for the purpose of booking medical lab test bookings.
• Usage Information: We may collect information about how you interact with our platform, including your IP address, device information, and browsing activity.

How We Use Your Information:

• Provide Services: We use your information to facilitate and process medical lab test bookings and to provide you with relevant information about our services.
• Improve Services: We may use your information to analyze usage trends, improve our platform, and develop new features.
• Communication: We may use your contact information to communicate with you about your bookings, provide updates, and respond to your inquiries.
• Legal Compliance: We may use your information to comply with legal obligations and enforce our terms of service.

Information Sharing:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and lab partners.
• Legal Compliance: We may disclose your information in response to lawful requests from government authorities or as required by law.

Data Security:

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices:

• You may update or correct your personal information by contacting us.
• You may opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time by posting a new version on our platform. Your continued use of our platform after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@healthexpedia.com.