FAQ

HealthExpedia HealthTech is a digital healthcare platform that helps users book doctor appointments, schedule lab tests, and access various healthcare services seamlessly.

Our platform connects patients with healthcare providers, allowing them to book appointments, order lab tests, and access medical services from the convenience of their devices.

You can book an appointment through our mobile app by selecting your preferred doctor, time slot, and location.

Yes, we offer teleconsultation services with certified doctors for your convenience.

If you miss your appointment, you can reschedule it through the app. Cancellation policies may vary depending on the healthcare serivce provider.

You can browse available tests, select the desired test, and book a home sample collection or visit a partner lab.

Your test results will be available on your app or sent via email as soon as they are ready.

Yes, we partner only with accredited and certified diagnostic centers to ensure accurate and reliable results.

You can sign up using your mobile number or email ID through our app.

We accept credit/debit cards, UPI, net banking, and digital wallets for seamless transactions.

Yes, we follow strict data security and privacy protocols to ensure your personal and medical information is safe.

You can reach us via our helpline, email, or in-app chat support for any assistance.

Yes, bookings can be canceled or rescheduled based on the provider’s policy.

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